I am working with Google Docs. I make copies of existing documents using the option File - Make a copy.... The document gets copied and I work on the copy and change the copy. When I close it and reopen it the changes I made are applied but in the overview Docs Home the old preview stays.

When is this updated?

Is there an option to force an update?

  • Did you try to clear your browser cache and cookies or to access Google Docs on private navigation mode? – Rubén Jan 4 '17 at 19:51
  • Yes, this also happens after cleaning and also in private mode. – Michael S. Jan 6 '17 at 6:26

Actually it's very simple. Here's the challenge the way I understand it. You've changed a document, most notably an image. The document updated great but the thumbnail still presents the old image.

Here's my way of fixing.

  1. Make a copy of the document. You'll then see a second thumbnail appear but this time with the new image.
  2. Delete the original document.
  3. Rename the copy.

There you have it. An updated thumb.

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  • Why does the thumbnail in Docs Home matter this much? I would have thought the edit and comment histories are more important than copying and deleting the original file for this purpose. – ahorn Apr 2 at 8:39

Found another way to update that doesn't require re-authoring the document. If it's in your quick-access row, right click the old thumbnail, and click "Locate". This forced an update of the thumbnail for me.

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You can delete the file, then click Undo, and it will generate a new thumbnail.

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Here's an easier solution than the two listed above.

  1. Hover over the thumbnail and click the ...
  2. Click "Refresh File..."
  3. Wait a few seconds.

If you changed the file very recently you may need to wait a few minutes before attempting to refresh as either Slack or Google seem to cache the results.

enter image description here

If that doesn't work there is a more extreme option:

  1. Hover over the thumbnail and click the ...
  2. Click "Delete file from Slack"
  3. "Delete" the actual message with the document link
  4. Repost message with link
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  • 1
    I'm downvoting this because I don't see what Docs Home has to do with Slack. – ahorn Apr 2 at 8:40
  • @ahorn sorry that was confusing. I have updated with a gif to demonstrate. – RayB Apr 3 at 15:28
  • The question is about docs.google.com referred by the OP as Docs Home, not about Slack – Rubén Jun 25 at 22:00

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