I have a phone that is not being synched with the server despite the following attempts of troubleshooting:
- Telephone has data and credit
- Data is on and airplane mode is off
- Phone was restarted 3 times already
- commCare has 376 pending forms.
- Wi-Fi was tried and it also failed.
I don't want to use clear user data as all forms will be lost.
Any idea what could be happening and what other option I have to fix it?