-1

Two emails/one account issue. I recently deactivated my old Facebook account, and made a new one for my sister using the same email surprisingly it worked. Every time I try to login to my old account using my email and password it brings me to my sister's account.

How can I get my old account back?

1

You have deactivated your account and now you want reactivate the account but when you are login using email address and password, it is login to your sister account as you have created an account with the same email id for your sister.

In this case, if you had created username for your account, try login with the user name, or if you had verified you mobile number, try login using mobile number instead of email address. If you are able to login, change the email address for your account or your sister's account. Do not use same email address for two accounts, two accounts are not allowed for one person. It against the Facebook privacy policy (multiple accounts with single email address, they consider it belongs to one person).

If above both method do not work, login to your sister's account, change the primary email address (better remove your email address from her account). Once your email id is free, you will be able to reactivate your account.

7
  • Thank you so much for your response, unfortunately I never verified my Facebook mobile number and it didn't work logging in with my username and password I created. I logged in to my sister's fb account and removed my email account and added her own primary email but when I tryed to log in to my old account it brings me back to my sister's even though I deleted my email from her account. I also submitted a form to Facebook a while ago but they never responded – Slay Apr 13 '17 at 11:29
  • Enter your email address and click on the forget password. And follow the instructions. See if you are able to get your account. – serenesat Apr 13 '17 at 11:55
  • That didn't work unfortunately – Slay Apr 13 '17 at 20:32
  • 1
    Didn't work means what? What is it telling? – serenesat Apr 14 '17 at 5:18
  • It sends a conformation code and just gives me the option to make a new password for the new account ( my sisters account) – Slay Apr 16 '17 at 3:47
-1

If you have registered a username with Facebook you can try to log in with username@facebook.com on the email field.

Your username, is listed on your profile URL:

https://facebook.com/username.here.123 (Highlighted part is your username )

So, try using

username.here.123@facebook.com on the login form.

Once you regain access to the account, change the email address registered on both your sisters and your account. Have your sister register hers for her account. You should be able to restore your credentials then.

Also, if you have registered and verified a mobile phone number, use the number instead of any email in the login form.

1
  • Thank you so much for your response, but I can't get access to my old account profile Username because it is already deactivated. And I already submitted a form from Facebook and they haven't responded in a while, any further support from you would be great . – Slay Apr 13 '17 at 11:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.