Can we collect credit card information on an encrypted Cognito form to be processed in our office through our existing credit card service at a later date?


I'm a developer with Cognito Forms.

No, per our Terms of Service we do not allow for the collection of credit card data.

You are expressly prohibited from collecting and storing credit card information in Cognito Forms, except as supported by Cognito Forms for processing online payments using secure third-party payment processors such as Stripe. When used properly, Cognito Forms servers never process, store or transmit credit card information.

  • 2
    While I understand, your website is misleading. On the following page: help.cognitoforms.com/encrypt-entries it says " You must encrypt any form and protect any field that contains sensitive information, such as: Social Security numbers, Driver's license numbers, Banking information, and other personally identifiable information.There is no limit to the type or number of fields that you can protect " This is misleading - no where on that page does it state that collecting credit card information is not allowed. You should clarify. – melinda del mastro May 19 '17 at 17:59

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