When I search Google it only shows how to turn it off.

  • 2
    What did you do to turn it off?
    – ale
    Jun 5 '17 at 14:41
  • There was a button that said 'turn off spam filter'. I clicked it. There is no button that says 'turn on spam filter'.
    – Clark
    Jun 5 '17 at 19:02
  • 1
    "There was a button" - Where was this button?
    – MrWhite
    Jun 5 '17 at 21:30

Gmail doesn't have a "turn off spam filter" button anywhere, and never has (unless they were doing some sort of weird A/B test, but I'm dubious they would ever do that). If you saw one, it was likely put there by a third-party. Whether that third-party extension (?) is there to help you with your email, or is malicious and just trying to make you receive spam you don't want.

In any event, what that "button" probably did is create a filter that will match all incoming messages and has the "never send to spam" option checked. You need to delete that filter. You probably also need to re-train your spam detectors by being sure to report spam messages still in your inbox as spam.

Note that there is an administrator function in G Suite that allows administrators to turn off spam filters, but it's not generally available to regular users, and appears in the administrator interface in any case, so that doesn't seem to apply here.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.