I'm trying to get LastPass to import my passwords in a CSV file exported from Avast Passwords. For some strange reason, the option to import passwords doesn't seem to work. The screenshots below showcase the issue I'm currently having.

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When I press "Other", nothing happens. I've scoured the Internet for a solution. I do have BinaryComponent set to true. I have also clicked on the "Firefox Password Manager" option, it doesn't work.

  • 1
    It's hard to know what the issue is without more information. It's not clear where the BinaryComponent setting is or why it should be selected. Parenthetically, I have personally found that the latest LP has a lot of bugs since it was a major release, so reporting this to them via a bug report might be the best option in this case. Failing that, I would try opening the CSV and trimming out all but a few entries to see if you can find a possible problematic one (unicode characters or commas within your own entries could be causing it to choke, etc.)
    – jonsca
    Aug 22, 2017 at 23:15

1 Answer 1


Apparently, that button doesn't work so I found another way to access the Import button:

enter image description here

I also logged out and logged back in again, that may help.

  • Brilliant! Absurd fix, though - one should think Lastpass had gotten notice of this problem by the about 48293453 hits "lastpass firefox import not working" google search produces.
    – stolsvik
    Sep 22, 2017 at 20:12

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