Whenever I view a tweet on Twitter that contains a GIF or a video, I get the following "error":

Media could not be played

This does not happen when I view the same tweets when I use Google Chrome to access Twitter.

Is there any changes I need to make in regards to any settings in IE11?


This could be add-ons issue. Clear cache. Try with InPrivate window. Try to update Internet Explorer.

From Microsoft Support:

When you experience problems playing videos in Internet Explorer, these problems may be caused by a number of different issues. Most video playback uses Adobe Flash, Microsoft Silverlight, or Java, and these platforms require Internet Explorer add-ons in order to play. By making sure that you have the latest updates installed for Windows, Internet Explorer, and any Internet Explorer add-ons, you can resolve most video playback problems. To troubleshoot video playback problems in Internet Explorer, follow these steps. Test the playback behavior after each step until the issue is resolved.

  1. Update Internet Explorer
  2. Test the video in Compatibility View
  3. Make sure that add-ons are installed and enabled
  4. Update to the latest add-ons
  5. Turn off ActiveX filtering and Tracking Protection

Seems this is a known issue, and Microsoft working on it. So troubleshoot from yourself and if still doesn't work, contact to Microsoft. This is nothing have to do with Twitter.

Have a look on these thread for more info:

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