I forget my Facebook password and I want to recover it. But when I recover the password, they send the verify code (6 digits) to the phone number that I no longer use.
enter image description here

I opened my Facebook account with Gmail and I can access to this Gmail. And I can't see any option to send verify code to email. How can I recover the account using email?

  • @pnuts , no . I don't see any option for email recovery like this link said .
    – zey
    Commented Sep 27, 2017 at 19:57
  • And what happens when you click "No longer have access to these?"
    – ale
    Commented Sep 27, 2017 at 20:14
  • They said 'Please try logging in from a device you usually use or a location you're usually in when using Facebook. If you log in from a recognised device or location, we may be able to verify that you're the owner of the account and help you gain access.' , I've tried it , but no luck .
    – zey
    Commented Sep 27, 2017 at 20:16
  • Yes , I set up my account with Gmail , phone number is added later . But this number is no longer use .
    – zey
    Commented Sep 27, 2017 at 20:17

1 Answer 1


You may be able to get back into your Facebook account by answering a security question, using an alternate email address listed on your account or getting help from friends. Keep in mind that you'll only see these options if you set them up.

Identify your account

Click on above link and enter your email address or phone number or username to search for your account.

Once you enter the detail it will redirect you to Get a six-digit code to recover your account page, there it will ask your choice that how do you want to receive your six-digit code in order to recover your account?

  • Send code via email
  • Send code via SMS

Select the first choice and click on Continue and then follow the screen instructions. enter image description here

If you do not have access of your email and mobile number, click No longer have access to these? link, it will redirect you on new page where you have to give additional information so Facebook can reach you, click on Continue and follow the screen instructions.enter image description here

For more information see the Help Centre.
How can I get back into my account?

  • Yes , i see only "Send code via SMS" , no option for "via email" .
    – zey
    Commented Sep 27, 2017 at 20:10
  • I've edited my question , that's all I can see .
    – zey
    Commented Sep 27, 2017 at 20:13
  • Are you sure you have an email address associated with your account? I guess you have only mobile number. Try other methods like answering security questions, asking from friends to recover your account if you have set these options.
    – serenesat
    Commented Sep 27, 2017 at 20:13
  • Yes , Of course , I have an email address associate with my account , I can even search my facebook account with this Gmail and I can log-in to this Gmail.
    – zey
    Commented Sep 27, 2017 at 20:14
  • I am not getting redirected to ''How can we reach you?" screen. I don't have email connected to facebook nor I have access to both of mobile number. I just get redirected to"No phone access screen" Commented Jun 11, 2020 at 9:58

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