So I recently set up an account for Facebook Messenger on my phone, though not wanting to go through the hassle of Facebook I set it up with a 'phone number (although I did later get an account for Facebook). However I find that whenever I go to add new people on Messenger it won’t work - I will find the person, hit add in Messenger, send a message, but they won’t receive anything and all I get is a little red circle with an exclamation mark coming up.

I’ve tried reinstalling, updating my phone, checked internet connection, etc. For people I add via a scan code or phone number there is no problem messaging, and if they send me a contact request it will work.

Does anyone know how to fix this problem?

  • Is there any chance my Facebook setting affected my messenger ones, even if i don’t use Facebook for messenger – Etched Nov 4 '17 at 3:19
  • Put some screenshots, it help us understand the issue better. – Siraj Alam Nov 20 '17 at 19:02

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