I couldn't sign in to LinkedIn with my email address. I tried the forgot password link which asked for an email address and then asked to either send a verification code via SMS or voice call to a phone number which is not my phone number. Therefore I wouldn't receive the verification code and cannot get through. There is no way to send the verification code to my email as far as I know.

  • If the phone number is not yours, is it really your account? – user135384 Nov 22 '17 at 7:01
  • @6' white male It's really my account since I own the email address. But the email name is quite common and people mistakenly use this name a lot i.e. anurat@gmail.com – Anurat Chapanond Nov 22 '17 at 7:06
  • @6' white male By the way, why do you remove the part that I can't use LinkedIn help forum. Isn't a good question also explain how I try to solve it? – Anurat Chapanond Nov 22 '17 at 7:10

There is no way to send the verification code to my email as far as I know.

There is.

When you click on Forgot password? on sign-in page, it redirect to a new page where it asks for Email or phone:

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Once you entered the associated email or phone number, it will redirect to new page with the following options:

enter image description here

Choose your prefer option and click on Submit.

Note here: you have to enter a phone number with country code with plus(+) sign (or whatever is in use). For example: +447373006, where +44 is country code.

Password Reset Basics
If you still have problems accessing your account, here are some additional tips to check out.

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  • Thanks for your answer. For some reasons, My list only have the bottom two options. – Anurat Chapanond Nov 24 '17 at 11:29

I finally found the contact us page on LinkedIn. Here it is.


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