I am trying to use a Gmail address ([email protected]) automatically to forward email to my printer ([email protected]) because the printer's address is extremely unmemorable.

The problem I'm having is that when Gmail forwards the email, it doesn't replace the "TO" field, so emails arrive at the hpeprint.com address with a gmail.com address in the "TO" field, and then the hpeprint server rejects them.

ePrint Error: The ‘TO’ or ‘CC’ field of the email you sent did not include a printer email address.

Does anyone know if there's a way to create a rule that adds the forwarding address into the TO or CC field?

  • 3
    From my point of view, the easiest solution is to add a contact with a name easy to recall and include the printer email as its email. Commented Dec 16, 2017 at 17:05
  • Were you able to find any solution to this? I am trying to do the same thing. I have an idea of how to fix it with a custom php programming script but trying to find a simple solution. Any luck? Commented Jan 24, 2018 at 2:57

1 Answer 1


Instead of using a different email address you can create a contact for this monstrosity

'[email protected]'

This way you can just type in the contact info and it should work.

In order to accomplish this use these steps taken from this website:

  1. Log in to your Gmail account. Enter your login name and password. Click the "Sign in" button. You are directed to your Gmail Inbox.

  2. Click the "Gmail" link near the top-left of the page, below the "Google" logo and above the "Compose" button. A drop-down menu appears.

  3. Click the "Contacts" link in the drop-down menu.

  4. Click the Add to "My Contacts" button near the top of the Contacts window. This button has an icon of a head-and-shoulders silhouette of a person on it and a "+" sign.

  5. Enter the email address for the person you wish to add to your contacts. Click the "add" link. The email address is saved to your contacts list.

Let me know if you have any further issues.

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