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An email was sent with sensitive information to a group email address that includes all users in a company account. Is it possible to recall this email?

It was sent to an all@domain.tld, which is a group email. All company users are subscribed to that group. We use Gmail.

If it's not possible for the administrator to recall or delete the email, can the user who sent the email do it?

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You can use the Security Investigation Tool to delete these messages from every users inbox. If you do not have G Suite Enterprise you can leveraging GAMADV-XTD Users-Gmail-Messages-Threads for this by issuing something like

gam all users delete messages query rfc822msgid:random-message-id-here@mail.gmail.com doit

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