So I am trying to watch this one video but whenever I click on it nothing on the page loads and the video just has a grey exclamation mark.

Here is a screenshot of what happens on this one video

  • Have you tried accessing it on a different browser, etc.? Is it possible the content is blocked in your location?
    – jonsca
    Apr 21, 2018 at 3:45
  • i dont know what happened, i have been randomly refreshing the page every 20 minutes or so, and around 1:30 am it worked. don't know why.
    – Manderin
    Apr 21, 2018 at 5:30

1 Answer 1


It happens when a video is unavailable for some reason.

There might be some reasons for it, for example:
(sources: 1, 2)

  • The video was deleted
  • It's restricted in some way (blocked by country, device)
  • Internet speed
  • Video quality
  • etc.

If you'll try to access a non-existing YouTube link, such as this, you'll get the same as in your screenshot:

enter image description here

Or this kind of error in the old YouTube design:

enter image description here

Since you managed to access the video after sometime, it could be caused from something about your network, video quality or a temporary restriction that was changed.

  • fwiw, the :\ is only available in the old design, so it'll disappear in the future. Apr 25, 2018 at 10:06
  • Oh, didn't knew that - I was just getting it yesterday when I wasn't logged in. So I thought there was a difference if you're logged in or not. Apr 25, 2018 at 10:10
  • Do you have any source for that, so that I could add it to the answer? Or It's just general knowledge? Thanks! Apr 25, 2018 at 10:11
  • 1
    It's quite simple to check: Enable dark mode in the new design (the old one doesn't have it) and open a video that doesn't exist, eg. youtube.com/watch?v=arieljannai and note that it has the (!) error. Then switch back to the old design either by using Internet explorer, or via URL parameter: youtube.com/watch?disable_polymer=1&v=arieljannag and note that it has the :\ error. Apr 26, 2018 at 13:53
  • Hmm OK, cool - will add Apr 26, 2018 at 17:47

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