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I am an admin of a Facebook business page and I've enabled "Help people start a conversation with your Page" feature. It shows frequently asked questions to make it easier for people to start a conversation:

screen shot

Question: is it possible to edit these predefined questions?

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Yes. Go to "Settings" of your FB page, then click "Messaging".

Scroll to "Help people start a conversation with your Page" and click change.

screen shot

The questions are there and you can edit/delete/add.

  • This may have changed. There is no longer a "Help people start a conversation" under settings. – A K Jun 22 at 21:39

protected by Community Aug 4 at 22:19

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