0

I am trying to give my daughter consent to continue using her Twitter account. She is well above the required age, but since GDPR it seems Twitter wants me to fill out a parental consent form.

I've tried more than five times now with different documents. But Twitter keeps replying cryptically:

we are unable to verify your information based on the materials you submitted.

Please resubmit your materials, making sure you properly provide us with all requested information

There are two documents I am supposed to upload:

Your identification - Upload a copy of your valid government-issued photo ID to confirm your identity (e.g., driver's license, passport, etc.)

As identification, I've uploaded a scanned image of my passport.

The second document is the one most likely to be the problem:

Guardianship Information - Upload documentation authorizing you to act on behalf of your child’s behalf (e.g. power of attorney, birth certificate, documents showing parental/guardianship rights of minor children). Please upload a legible copy with your child’s full name and date of birth completely visible.

Here I've tried different things. In Sweden there is no such thing as a "birth certificate". But we have "personbevis" for family purposes ("Familjebevis"). I have tried uploading my daughters personbevis and I have tried uploading my own personbevis showing that I am her guardian. I have also tried uploading a scanned copy of her passport.

But whatever I do I keep getting the response "unable to verify your information based on the materials you submitted"

What am I supposed to upload?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.