I work for a magazine publication as a Help Desk/Junior Sys Admin, and weird issue has come to my attention. One of my coworkers is concerned because she is not seeing her signature come up when she tries to create an email by clicking an email address within an email. She is, however, able to get her signature when she composes an email through normal means.
As far as solutions, I asked her to send a test email to my personal email address to see of the signature generates in post after being sent, and have since confirmed that it doesn't. I also checked in settings to see if the "Insert this signature before quoted text in replies and remove the "--" line that precedes it" box was checked and confirmed that it is checked. I don't know of any other solutions. Does anyone have any suggestions?