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I'm trying to accomplish something that's apparently unusual: keep my contacts categorised.

I believe the tool I need are folders (rather than lists or groups) and I eventually learnt how to create them. However, I'm unable to move contacts to folders:

  • You can't drag and drop contacts
  • Folder contact menu does not have relevant entries
  • Contacts don't have context menus
  • There aren't relevant entries in toolbar
  • You can't import contacts into a folder

Screen-shot

How are folders meant to be used? Do I need to create new contacts and re-type manually all the data?

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Yes, you need to create new contacts and re-type manually all the data. There's no way to move existing contacts into a folder.

This was confirmed by a Microsoft Agent in Microsoft Community Support.

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