I am at my wit's end with a problem on Facebook and I don't know who to ask.
I've had this problem for almost a year but now its really an issue.
When I try and change my 'seen as active' settings on the FB desktop chat sidebar, I click on the gear icon and I get the little pop up with the options but when I make a new choice it won't work. No matter what new combination I try, when I click "okay" nothing happens and the box just sits there but when I click cancel, it will close again. when i try and delete my previous settings ("friendslist2)-i can in the box-- but then after i press okay and nothing happens i see "friendslist2" returned to the window.
- I've tried on 3 different browsers(Chrome, Safari, and Opera). i also tried in incognito mode and even on a different laptop altogether.
- I've cleared my cache, cookies, content settings, and autofill content.
- I went on mbasic and also the Messenger app to see if I could toggle the options there but that specific set of options do not exist in either place.
I have a Macbook Pro running Mojave.
I am stuck with a really unfortunate set up as far as who can/can't see me active. I really need to change my settings for the sidebar and would be really grateful for some help!