4

My Gmail account got a message with an attachment from someone that I trust.

enter image description here

There is no such thing as a "Looks safe" button anywhere. The only "banner above" is this:

enter image description here

The message is not in the spam folder. In fact, there isn't any "Not Spam" button like usual, probably because the message isn't marked as spam in the first place. It is just lying there in my inbox.

I have found this solution online: https://windowsreport.com/downloading-attachment-disabled/

Which might work, but surely there is a way to download the attachments from the Gmail website?

3

I had this issue today also, and how I got around the issue:

1. View problem email in your gmail inbox.

2. Click "Move to" and select the "Spam" folder/label.
I didn't try the "Spam" button, as the sender/attachment I know is safe and not sure if that might flag the send as a spammer to gmail.

3. Go into the "Spam" folder.

4. Since the mail is in the Spam folder, "Not Spam" should now be visible. Click it!

5. The email is now back in the inbox and the attachment wasn't flagged anymore.

Hope that helps...

-1

the simplest way for me is to first forward that email to your other email. then you would automatically be able to download the files, or to save it to your drive.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.