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I am trying to turn off email notifications so that I don't get an email each time my son installs something. I have gone to all the steps guided in the support link:

https://support.google.com/families/answer/7184159?hl=en

Manage notifications When you manage your child's Google Account, you can decide if you want to get notifications through email and the Family Link app.

Note: Certain notifications can't be turned off.

Open the Family Link app Family Link. In the top left, tap Menu Menu and then Notifications settings. Tap the type of notification you would like to change. For each child, turn notifications on or off. You can also change your notification settings from the web:

Visit families.google.com. Click Menu Menu and then Notifications settings. For each child, turn notifications on or off.

The issue is when i go to the "Manage Notifications" there is no place to change these settings. only the below view: (only the "Learn more" is hyperlinked. Same in the actual app itself.)

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Any help would be great thanks.

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  • Google needs to sort this out. The information in the Help pages is incorrect. The notifications management is just a placeholder and hasn't been implemented yet in the either Family Link app or website. Also worth noting that each emails about an app being installed says "You have received this mandatory email service announcement to update you about important changes to your Google product or account." This clearly isn't the case either! – Steve Chambers Jun 16 '20 at 22:06
  • ...As for solving the issue, the best I could do was to set a filter in my Gmail account to delete all such unwanted emails. (Using filter values of From: families-noreply@google.com and Subject: Installed if that's any help.) – Steve Chambers Jun 16 '20 at 22:12

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