3

My bosses recently have decided to part their ways, so we removed the first boss from the Facebook, yet it shows, that he is the owner of it, as in it is owned by his business. And since he is not so handy with the IT, I took over his account in order to transfer the ownership. But when trying to transfer the ownership, Facebook only allows to deny the request, as soon as I press accept, it shows error and says to try it again later. How is that and how can I fix it?

enter image description here

This is the detailed sequence of what I'm doing:

enter image description here
enter image description here
enter image description here
enter image description here

...followed by the error in the top image.

2
  • 1
    You question is unclear. Are you talking about Facebook Page or personal account? What error you are getting? Do you have screenshot of that error?
    – serenesat
    Jan 28, 2019 at 6:29
  • 3
    For any future visitors, you can get an idea of what went wrong by looking in the network panel of chrome dev tools and reading the response json - in my cause the json message read something lime "you have been an administrator for less than one week" - much more usefull then the "something went wrong" displayed on the UI
    – Steve
    Sep 20, 2019 at 12:35

1 Answer 1

0

Let the new person register a fake business (can be a brand so no details have to be provided) under https://business.facebook.com/ and try to transfer ownership again. Remove the old account from the admins.

Once that's done it will stop showing the error message. I've had a similar but not the same issue, it showed the same error message. Making the receiver account access business manager helped

Not the answer you're looking for? Browse other questions tagged or ask your own question.