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I don't have a dot in my email but I signed up an Amazon/Audible account with a dot in it. Now I am trying to get a refund but they need the email to be sent from the email address with a dot. I went to settings and added the email with a dot in it with "alias" checked but when I send a message to a dummy account, the dot still doesn't appear.

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Dots don't matter in Gmail addresses

If someone accidentally adds dots to your address when emailing you, you'll still get that email. For example, if your email is johnsmith@gmail.com, you own all dotted versions of your address:

  • john.smith@gmail.com
  • jo.hn.sm.ith@gmail.com
  • j.o.h.n.s.m.i.t.h@gmail.com

Note: If you use Gmail through work, school, or other organization (like yourdomain.com or yourschool.edu), dots do change your address. To change the dots in your username, contact your admin.

https://support.google.com/mail/answer/7436150?hl=en

I guess that would be the same reason why you can't set up a doted address to be shown in the received email.

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