According to Hangouts Help:
Users who don’t know you need to send an invitation to chat. To protect you, Hangouts filters spam invitations into a separate screen. If a spam invitation isn't filtered, or if you don't feel comfortable in a Hangout with someone, you can block them. When you block someone, they can see you’re online but can't send you Hangouts messages.
However, this statement does not appear to be true, as someone keeps sending me spam on Hangouts via a group chat. I never accepted any invitation from this person to chat. I have tried leaving the group as well as archiving the conversation, but I still receive these messages. The help article gives steps on how to block someone, but it only seems to work if they send you direct messages. I can't find steps for blocking someone who only sends group messages.
- On your computer, go to Hangouts at hangouts.google.com or in Gmail.
- Select the person from the Hangouts list to open the conversation.
- At the top of the conversation, click Settings.
- Click Block and then Block.
- If you want to remove someone from your list, but don’t want to block them, open the "Contacts" tab and then Point to the person's name and then More and then Hide [contact name].
I cannot follow these steps because when I click on the Settings for the group conversation, there is no option to
Block. I can only
Archive. As mentioned above, selecting these options has not prevented this person from sending me further spam. I have no individual conversations with this person. How can I block them?