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I sent out a report for my company today, using the ManyToOne Mail Merge add-in by Graham Mayor. However, I got a number of delivery failures. What was strange to me was that the delivery failure text is different based on where you view it.

If I viewed it on the Yahoo Small Business Website, then I see a blank email, with an attachment. If I open the the attachment, it prompts me to download it with no file extension.

Yahoo web failure message


If I view it on Outlook on my PC, then I see the following message 554 5.7.1 We were unable to deliver your message. Please try resending your message by adding some text.

My PC failure message


If I view it on Outlook on my colleagues PC, then I see the following message The recipient has been deleted or has no email address.

My Colleagues PC failure message

Any idea why I'm seeing two different messages for the same email?

Also, any idea how I can fix this and stop receiving delivery failures?

Thanks in advance!

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