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We're trying to convert our Instagram account to a business profile.

In Instagram, in the wizard to convert to a business profile, we find our Facebook business page, and at the end of the wizard we receive the error:

"The facebook page you've tried to add is already owned by another business. You can still request access to this page but the request will need to be approved by the business that owns it".

We have a Facebook business account which is connected to our Facebook page. This Facebook business account uses the same email as our Instagram account.

Is this the account being referenced in the error?

There doesn't seem to be a way to 'still request access to the page`.

I've added our Instagram account to that Facebook business account, but this doesn't make our Instgram account a business profile.

Advice appreciated.

protected by Community 1 hour ago

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