We have been using Google Legacy our for company emails & recently emails sent to group emails e.g sales@domain.com, have been bouncing back with the below message:

The response was:

Your email to group sales@domain.com was rejected due to spam classification. The owner of the group can choose to enable message moderation instead of bouncing these emails. More information can be found here: https://support.google.com/a/answer/168383.

As the admin I have followed the steps provided by Google but I have been unsuccessful.

Any suggestion on how I can solve this issue?

1 Answer 1


Check your DNS records and make sure to add DKIM, DMARC, and SPF. Try again, otherwise I would suggest to contact G Suite support, they may able to assist you to check additional settings.

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