I have a website about prisoners-of-war. People who had relatives who were POWs email me with details of their relatives and any queries they have, and I put the details on the website and try to help with their queries.

I set up a special Gmail address for this purpose. However, as I get too many emails to be able to handle them all myself, I have a number of helpers in several different countries. I have given them the Gmail login and password.
However, they get blocked by gmail and I get the unusual sign-in location or device warning. I want to disable this – as far as I am concerned the helpers can use any location and device for this work. That’s my choice.

But I cannot find any way to disable this warning and blocking. Of course, it seems impossible to contact Google directly about this – I can only post this problem here and hope that someone can help. (It’s a pity that Google is so adamant that they do not want to help clients directly).

  • Welcome. Please remember that as per site guidelines when an answer addresses your question, you should accept it so others can benefit as well. Commented Jan 14, 2020 at 12:58

1 Answer 1


You have two choices:

Choice #1

Go to Settings > Accounts and Import > Grant access to your account section, click on Add another account and follow the steps.

Google may lock a Gmail account when used by too many people in different locations. Share an account among users

Choice #2

If as mentioned above you have too many users in your team or do not want to risk your account being blocked, you need to Set up Gmail for your team

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.