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I've uploaded some 1080x1920p (portrait layout) MP4 H.264 videos to my YouTube channel, but YouTube only allows playback on them at a max resolution of 480p. How can I get them to allow playback at the original resolution?

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The videos were recorded with an LG H932 Android phone, running software version H93230d.

The codec info, according to VLC:

Stream 0
Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Language: English
Type: Video
Video resolution: 1920x1080
Buffer dimensions: 1920x1088
Frame rate: 30.011402
Decoded format: 
Orientation: Left bottom
Color primaries: ITU-R BT.601 (525 lines, 60 Hz)
Color transfer function: ITU-R BT.709
Color space: ITU-R BT.601 Range
Chroma location: Left

Stream 1
Codec: MPEG AAC Audio (mp4a)
Language: English
Type: Audio
Channels: Stereo
Sample rate: 48000 Hz
Bits per sample: 32

Based on YouTube's Recommended upload encoding settings, I tried using ffmpeg to move the moov atom to the beginning of the file, using the command below, and re-uploading, but it didn't make any difference.

ffmpeg -i input_video_file.mp4 -vcodec copy -acodec copy -movflags faststart output_video_file.mp4

In case it matters, I have no subscribers on my YouTube channel, and the videos are set to private visibility.

  • 1
    if you right-click the YouTube-player and select "stats for nerds", what does it say for current/optimal resolution? – Leo Wattenberg Feb 29 at 12:22
  • @LeoWattenberg weird, now I see that I can get the higher resolution on the YouTube desktop website, but not in the YouTube Android app. In both cases, the highest available manually-selectable "Quality" settings only go up to 480p. With 480p quality selected, in each player, "stats for nerds" says... (1) On the YouTube website, "Current / Optimal Res: 608x1080@30 / 608x1080@30". (2) In the app, "Video format: 135 270x480@30". In both cases the "nerds" resolution appears to be correct (not 480p on desktop). So on the website the options are wrong, and in the app they're limited. – cp.engr Feb 29 at 15:01
  • I guess I'll file a bug report. – cp.engr Feb 29 at 15:02

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