My customers are very old-school and I have finally convinced them to switch to G-Suite, however now they want all their old emails uploaded to the new gmail account.

  • GSuite has a tool for this, check GSuite documentation or forums. – Alex Angelico Mar 29 '20 at 2:45

Assuming they were using Outlook and messages are stored as *.pst files...

  1. Setup IMAP access in the Gmail account and connect it to Outlook: Instructions
  2. In Outlook, open the old Outlook Data (pst) File: How to
  3. In Outlook favorites bar, both the old and new accounts inboxes, sent items will be visible. Copy / paste or drag and drop old messages in to new accounts location. Instead of doing it manually, it is also possible for Outlook to automatically import / export, but I prefer doing the first way..
  4. Disable IMAP access in the G-Suite / Gmail account if it is not needed.

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