Helping a friend move from Hotmail to Gmail. First thing on the order of business is importing the contacts. After exporting the contacts from outlook.live.com as contacts.csv and importing them on contacts.google.com I got an error message saying:

Imported 600 contacts out of 2377 found in file

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How come not all contacts were imported? How can I find out?

  • Welcome to Web Applications. Have you already read the help article about importing contacts from a csv file from support.google.com/contacts?
    – Rubén
    May 3, 2020 at 15:41
  • @Rubén Thanks for the reference. After reading the article I can validate that 1) it's a csv 2) which has less than 3000 contacts 3) the target Google account has way less than 25k contacts
    – Jonathan
    May 3, 2020 at 19:10
  • Is your CSV file will formed? Are there any field containing commas, break lines, tabs or other special characters?
    – Rubén
    May 3, 2020 at 19:38

1 Answer 1


After a long debugging session with Google's payed support, we identified it as a bug with the import confirmation pop-up, as in fact all 2,377 contacts were indeed imported

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