Please help! I need to sort this out asap. I created a Google Group and invited people. Half were instantly made members and the other half are listed as "pending members." I do not know why this happened AND I do not know how to make them members. I've tried classic and new.

What do I do to make them members?? How do I avoid this in the future? Thanks, K


This happened to me (February, 2021). It never happened to me before with Google Groups I created/moderated.

I am starting to suspect a pattern: I think that people with a university address tend to not get properly signed up -- even from universities that use Google for their email!

The workaround I found is to have the person send an email to sign up for the group. Let's say your group is called Kim-Friends. The person should log into their personal gmail account, not their university account, and send an email to kim-friends+subscribe@googlegroups.com. When I tried it out I put the word join in the subject line and in the body of the email but my guess is, that's not necessary.

They should get an automated response something like this:

We received your request to join kim-friends.

kim-friends requires owner approval for join requests. If you would like to continue with your join request, reply to this email or click below

In my testing, clicking below, on the big blue button, did not work. Replying to the email did work.

As a final step, the owner or manager will need to log in and approve the new member(s).

Note that the person should be able to set up an automatic forward which will enable them to read group messages from their university account.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.