I created a family with two kids:

  1. child that is under 13 years
  2. child that is above 13 years

I got to the point I would like to delete a kid from the group, thus I searched google help and found this.

If I try to follow section called 'How to remove someone from your family group', I keep having these problems:

  • Web browser: Click on family member do not have option to remove from group for both children
  • Play store app: Missing setting from point 4 (More > Remove Member > Remove) for both children
  • Family link app: Missing remove member option for both children
  • Google one app: No manage family option

I created a question on Google support https://support.google.com/googleplay/thread/85062815 but it remains unanswered for some time.

If I try to delete the group it says: Can't delete a family group with members under 15 (this is limit in my country). I will keep this as a last option to temporary shift both children's age above 15 (link) to remove this group, however I would like to know how to really remove a child from Family Link group.

  • I’m voting to close this question because it's not about using a web application as it's defined on help center. It might me on-topic in Android Enthusiasts, Ask Different Dec 16, 2020 at 2:52
  • 1
    From my point of view - this is exactly about using a web application (Google's Family Link). There is functionality, that is not working and I would like to know, how does it work...It is definitely not android specific
    – Kube Kubow
    Dec 16, 2020 at 7:53
  • Not all the Google apps are web apps. In this specific case the question is not related to using a web app but about using an Android or iOS app. (the referred help article in the question offers two versions, one for Android the other for iOS) Dec 16, 2020 at 16:17
  • This is not true. I am referring in the first point to deleting a user from a family in Web Browser, thus you cannot consider as Android or iOS question. The rest are just alternatives.
    – Kube Kubow
    Dec 17, 2020 at 8:08
  • The referred help article has two tabs, one for Androd and another for iOS, that is true, but also you are right, the section about removing a user mentions the use of web browser. Dec 17, 2020 at 8:15

1 Answer 1


If you want to remove the kid under 13 from your family group, you must delete their Google Account, as explained here: https://support.google.com/families/answer/6286986#zippy=%2Cremove-a-supervised-child-from-your-family-group enter image description here

The procedure to delete the Google Account of your kid under 13 can be performed from the Family Link menu, and is explained here: https://support.google.com/families/answer/9182020#delete-child-account&zippy=%2Cuse-your-computer enter image description here

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