There are times when I am already logged into Discord (note: I logged in already), with my user name showing at the bottom left of the window, and then I want to join a certain channel.

Then it says at the bottom "You must claim and verify your account" with a "Claim Account" button. So I thought, I am already logged in with the user name showing, why do I still need to claim my account?

And if I click the "Claim Account" button, and type in my email and password, it'd show an error, "Email already registered" and refuse to go on... So what is it about and how to solve it?

  • Did you ever get an answer for this? It's so terrible.
    – A_P
    Nov 4 at 18:13
  • @A_P not yet... with all the login system of all websites, this is the only one that gives me trouble Nov 19 at 0:41

2 Answers 2


you can retrieve the password by:

  • Open the Discord app
  • Enter your email and click Forgot your password
  • Discord then will send you an email with instructions
  • Open the email, click Reset Password, and follow the instructions provided.
  • It is not to "retrieve" the password. Please re-read the question. I am already logged in Jan 5, 2021 at 11:56

Hit ctrl + shift + i, click "application" on the tabs on the top, then expand "local storage" on the left hand side, then click "discordapp.com". You should see something that says "token" on the table that appears. Click on that, hit backspace, then hit Ctrl + R.

  • what magic is that... is it the same if I just use a incognito window or clean all cache for discordapp.com? Feb 15, 2021 at 4:46

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.