There are times when I am already logged into Discord (note: I logged in already), with my user name showing at the bottom left of the window, and then I want to join a certain channel.

Then it says at the bottom "You must claim and verify your account" with a "Claim Account" button. So I thought, I am already logged in with the user name showing, why do I still need to claim my account?

And if I click the "Claim Account" button, and type in my email and password, it'd show an error, "Email already registered" and refuse to go on... So what is it about and how to solve it?

  • Did you ever get an answer for this? It's so terrible.
    – A_P
    Nov 4, 2022 at 18:13
  • @A_P not yet... with all the login system of all websites, this is the only one that gives me trouble Nov 19, 2022 at 0:41

2 Answers 2

  1. Type Ctrl+Shift+I
  2. Select the Application tab
  3. Expand Local Storage in the Storage section on the left, then select discordapp.com.
  4. Select token in the table that was returned and use BackSpace to delete it.
  5. Type Ctrl+R or F5 to reload the page.
  • what magic is that... is it the same if I just use a incognito window or clean all cache for discordapp.com? Feb 15, 2021 at 4:46
  • Yes, it sorts the same effect, but stably, without having to resort on an incognito window. It actually fixes your problem. It fixed it in my case (but I use Firefox, so it was a bit different). Just delete cookies (also session) and local-storage for "discord.com" and the temporary account will be gone, you'll be able to login again. I don't know who (wrongly) downvoted the answer. May 2, 2023 at 0:40
  • 1
    Does not work for me. Dec 27, 2023 at 21:53
  • The five steps above alone did not work for me so I went back to the Application tab and deleted every entry that I saw that mentioned Discord. Then, I reloaded the page, was asked for my email and password, received an email to authorize my IP address, and was finally able to login and not see the "unclaimed account" message anymore.
    – DougCouto
    Mar 30 at 11:26

you can retrieve the password by:

  • Open the Discord app
  • Enter your email and click Forgot your password
  • Discord then will send you an email with instructions
  • Open the email, click Reset Password, and follow the instructions provided.
  • It is not to "retrieve" the password. Please re-read the question. I am already logged in Jan 5, 2021 at 11:56

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