1

I'm trying to setup a shared drive using Google Workspace. I found the following page in the Learning Center:

Set up a shared drive

Here I see the following image:

New Shared Drive

When I click the link to open Google Drive, as is written on that page, I don't see anything about shared drives. I can create a new folder, new document etc., but that's it. I'm probably missing a setting somewhere, but it's not clear to me how to get this working.

This is what I see:

Google Drive New Map

How can I create a shared drive in Google Drive?


Update: It appears something is wrong with my account. I see shared drives in other accounts, not in mine. However, when I create a shared drive and limit access to it by user, it appears in my account.

2

Not all editions of G Suite / Google Workspace have included Shared Drives.

From What are shared drives?

Supported editions for this feature: Business Standard and Plus; Enterprise; Education and Enterprise for Education; Nonprofits; G Suite Business; Essentials. Compare your edition

If your account edition supports this feature, report this issue to your admin. If you are the admin verify that it's enabled and turned on for you.

Resources

2
  • This is for a nonprofit, so we should have this feature.
    – SPRBRN
    Feb 1 at 21:27
  • Talk with you admin and if you are the admin check that the Shared Drive feature is enabled for your organization and for you. See the link I just added to this answer.
    – Rubén
    Feb 1 at 21:31

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