I'm trying to use the Custom Format feature with Conditional Formatting. When I click on Formatting Style, Custom Format, the Formatting Style window closes and I get no options to enter my format. It works fine from the main format menu, but not with conditional formatting. I've found several posts from 7 years ago stating that this only works on the "New" google sheets, but I'm using the current version. Any suggestions on what I'm doing wrong?

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    What do you mean by "Custom Format" — are you referring to Format > Number > Custom Format > Custom number format, or something else? Please be specific, and describe what you want to accomplish. Consider sharing a publicly editable sample spreadsheet with realistic-looking data, and showing your hand-entered expected results there. – doubleunary May 1 at 7:14