I discovered that I still have an old zoom pro account for which I still pay every month. However, this email address does not exist anymore, since it was from my former job. Therefore, I cannot log in anymore (I used to log in via google, but since the email account is deleted this does not work anymore).

Getting in contact with Zoom has been impossible (the phone is only open for special Business accounts)..

Does anyone have an idea what I can try to cancel my account and stop the payment?

  • 1
    Welcome to Web Applications. Zoom help website has a help bot. Have you tried it? – Rubén May 12 at 14:48
  • Thanks for reacting Ruben! Yes I tried it.. all things it suggests start with either logging in or changing my password, which I both can't do. – Mirte May 13 at 6:19

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