Is it possible to make a questionnaire in Google Docs like the example shown below?
3.1 Overall reactions to the system terrible wonderful 1 2 3 4 5 6 7 8 9 NA
Using the scale option, I cannot put the NA (Not applicable) option.
Have you tried using the 'choose from a list', 'grid', 'checkboxes', or 'multiple choice' options?
I have created an example of your question using each of these on this example form; with results here