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I have been trying to reset the lost password for my Hotmail email address on Windows Live. I am using the page https://account.live.com/password/reset , and it gives the following message:

"The Windows Live ID is incorrect. Please try again."

after entering the email address. However, if I go to MySpace where I used the email and put it in the search for the user with the email address, my MySpace account comes up.

How can I log back in ?

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  • Are you adding the correct domain after your username name (i.e. username@hotmail.com)?
    – Wayne In Yak
    May 25, 2011 at 15:44
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    It says they're using the email address
    – Eight Days of Malaise
    May 25, 2011 at 16:47

1 Answer 1

Reset to default
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Try testing it by sending an email to the email address from another email address. If you get a response that the email doesn't exist, you're basically able to login to myspace b/c myspace doesn't really check after the account was created.

The account could have been deleted if it hasn't been used over 90 days.

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