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I hope someone can help me with my current issue. I have an issue that my Google Sheets are not working on my Windows computer, but do work when I use the Sheets with other computers!

I make educational resources on spreadsheets where a picture is produced as correct answers are type in. The pictures are shown through use of conditional formatting. I originally make these on Microsoft Excel and then import them to Google Sheets. I have included a link to one of them below - I would be interested to know if people have any problems/comments!

My issue is, all of the sheets that I have made are not working properly when I use Google Sheets on my computer. What happens is after the first answer cell is typed in a massive chunk of the picture is shown and the conditional formatting becomes unresponsive. I have the same issues using both Google Chrome and Microsoft Edge browsers! Also, concerning the conditional formatting for blank cells option - when converting to Google Sheets it is put to the lowest priority order (when it needs to be the highest) and if I try to move the order then Google Sheets just reloads.

However, when I use my Google Sheets on a different computer in my house then the sheets work exactly as expected! (Today I tried the sheets on a Macintosh and another Windows machine.)

Can anyone please make any suggestions as to why my Google Sheets will not work properly on my machine, but work when I change computers? I note when I have the sheets open in two different computers so a live picture is seen then the sheet displays what it should on the other machine, but not my Windows computer!

Thank you!

Example Of One Of My Google Sheets!

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  • EDIT - I think I have found an answer! I deleted the cache, cookies and disabled extensions. (I have a number of extensions which I use for web programming eg. JavaScript development.) From what I can see now Google Sheets works as intended. I hope people are not annoyed with me for posting a solution so soon, but it has been a very long journey to identify why my spreadsheets were not working in Google Sheets! Sep 10 '21 at 15:48
  • Welcome to Web Applications. Self-answering is encouraged. Please bear in mind that solutions should be posted as an answer, not as a comment, either as question edit. Ref. Can I answer my own question?
    – Rubén
    Sep 10 '21 at 15:51
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I think I have found an answer!

I deleted the cache, cookies and disabled extensions. (I have a number of extensions which I use for web programming eg. JavaScript development.) From what I can see now Google Sheets works as intended.

I hope people are not annoyed with me for posting a solution so soon, but it has been a very long journey to identify why my spreadsheets were not working in Google Sheets!

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