I'm trying to verify my account as:
Now, I can login to
gmail and send and receive messages. However, I cannot update the verification phone number as that will just loop back into verifying an old phone number which isn't mine anymore.
Nor am I able to answer the poorly chosen secret question. In any event, there's no prompt for the secret question.
I have access to the alternate e-mail account shown in security options.
The account isn't using
MFA in any regard, I just login to
gmail with the password. It's a rarely used account. What I found was that in trying to use
thunderbird or a few other services that
SMS -- which would be fine, but it's a very old number.
It took me a few tries to remember the password, which is probably what triggered
thunderbird pending 2-factor-authentication.
Is it possible to get through to a person, explain that the phone number on file is old and ask