0

Since yesterday, after I log in to Outlook online, a popup appears. It starts:

"We and various third parties process data to: store and/or access information..."

(The text is like an image and cannot be copied.) There are two options to continue:

Advanced Settings and (highlighted) Okay and continue to site

With either option, I cannot then access the content of any emails. I see only the titles (and some of the body text) of the emails in my "Focused" inbox. Clicking on another inbox such as "Other" reveals the message:

"Your request can't be completed right now. Retry (button)"

Clicking on the title of an email in the "Focused" inbox displays another message:

"Your message can't be displayed right now Please check your network connection and try again later"

I tried disabling all my advertising cookie restrictions temporarily, but that didn't fix it. There may be something else wrong as clicking "Save" on Outlook Settings, and then exiting, produced a pop-up asking if I wanted to save.

When I access the site using Firefox, on the same machine, there is no problem. On my other machine, it's exactly the opposite: no problem with Chrome, but Firefox then has the problem described above.

1 Answer 1

1

I had the same problem. The solution for me was I went into settings and I stumbled on the forwarding part when it asked me to verify my Microsoft account. I had to login in again, but that seems to solve the problem. It most likely had nothing to do with forwarding at all, except that it led me to re-login, which ultimately was the key to the problem.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.