I have two emails (personal and institutional) and had dropbox on both of these. While i'm able to access the one with personal email, i'm unable to access the other one associated with my institutional email. When I click on forgot password and ask for a reset password mail, I get notification that : if a dropbox account exists, an email will be sent at ...., but no such email arrives in either my inbox or spam. I'm confident that I had an access on my institutional email because i have found emails where i have shared my institutional email when asked for dropbox details for some courses.
Can anyone help me out on this?