2

I am unable to forward videos on whatsapp web since the last week. A small error symbol appears with the forwarded message that says "Couldn't send this message" when I hover my mouse over it. I can use all other whatsapp functionality. I can even send videos by uploading. Text and picture messages can be forwarded as usual, only there is a problem in the video. The message stays like this indefinitely. Other messages are sent and received correctly after this one.

  1. Is anyone else facing this issue?
  2. Am I doing something wrong?

Screenshot indicating "You deleted this message"

3
  • I started to face the same time around the same date. I believe it's related to some time de-synchronization. Usually only cleaning up all the cache for the whatsapp web solves this. Caveat: sometimes this will request you to scan the QR code again. Dec 17 '21 at 16:36
  • cleaning up the cache of what? the browser on the computer?
    – paki eng
    Dec 26 '21 at 16:48
  • Yes, the cache of the browser in the computer where you're running the WhatsApp web. Additionally, sync the computer clock. Dec 26 '21 at 20:20
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yes, it looks whatsapp has stopped forwarding using web. first download on local storage and then only forward.

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  • The issue still persists. Is there any way we can know if Whatsapp is working on this problem? Or even they know the problem exists?
    – paki eng
    Dec 13 '21 at 12:21
  • switch to Telegram, it will be everything better :)
    – LeonardoX
    Dec 24 '21 at 12:55
  • This approach is very painful when I want to send something to several people. I have to manually upload the video for every single person. It consumes a lot of time and effort.
    – paki eng
    Dec 30 '21 at 7:16
  • @LeonardoX I don't think telegram would be of much use because most of the people in my circle don't use it. :-(
    – paki eng
    Dec 30 '21 at 7:17

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