My Gmail's conversation view generally threads correctly, but replies from one of my contacts (Faith in this screenshot) create new threads. I thought part of it might be the Re: that gets added to the subject line, but even emails with the same subject (the top two) aren't threaded. I haven't asked Faith what their email client and settings are yet, but is there something I can do on my end or suggest that they do to ensure their replies thread?

enter image description here

Here are headers from a few emails:

  • Can you drop the email header (redacting private info) in your question of 2 emails from this contact? Email header info is on the "Show Original" page under the 3 dots menu of the specific email in Gmail. Commented Jan 5, 2022 at 4:31
  • 1
    @CraigLambie this? gist.github.com/MaxGhenis/dd7642a4dec6ef927ff7aae02fb61c7c
    – Max Ghenis
    Commented Jan 6, 2022 at 5:34
  • 1
    Max I have put your header example into the question, as per @blind-spots, please add some others and header them accordingly so we can understand the issue better Commented Jan 7, 2022 at 9:31
  • Here are headers from two threaded emails: gist.github.com/MaxGhenis/7b748a2cb4aa65e9ef3b2141e0e6c84a and gist.github.com/MaxGhenis/0dd34c186f001a0268b96e65c5d44195
    – Max Ghenis
    Commented Jan 8, 2022 at 4:05
  • Are you still having this problem? If so, please check the to and from email addresses in the threaded and orphaned emails. You redacted them in the orphan, so I cannot check if they are exactly the same. The domain is there in the threaded ones, but you removed both in the main orphaned one. Commented Apr 10, 2022 at 14:51


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Browse other questions tagged or ask your own question.