I'm running some data in Google spreadsheets and need to link a lot of different email threads to that spreadsheet. I need different users to have an access thru these hyperlinks directly to the email threads. For some reason, it's going thru just for some users and for most of them, it's just going to the email default page that they have open in the browser (like their personal email) but not to the linked email thread or at least to the correct email by itself. All users that are trying to go thru it - have access to that particular email that hyperlinks are created and entered into the spreadsheet and they keep that email open as well in the same browser at the time. Please advise what we are doing wrong.