1

There is already this question, but the answer is outdated and in current Facebook settings I see no way of changing the predefined questions.

So how to do it?

In my Inbox -> Chat plugin settings I have no Frequently asked questions defined (I even disabled the feature - screenshot from settings) and the default questions asking about store location, opening hours and such still show.

When I add one frequently asked question, this question appears nowhere. It doesn't replace the default questions.

So what is going on? How can I remove and change the default Facebook chat plugin questions?

1 Answer 1

0

did you find solution please? After switch of my FB page to new environment I can't modify or delete predefined questions.

1

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.