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If I leave the quality of a video on "automatic", on a long video it will start at the highest, and every few minutes it will knock it down one step, until I'm seeing the video in in the lowest (144p).

If I set manually the quality to 1080p, for instance, it works fine on any video of any length.

My internet speed is good, so I don't think that's the problem.

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Does anyone know what could be the reason for this? Is it something to do with my Wifi?

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  • Please clarify your specific problem or provide additional details to highlight exactly what you need. As it's currently written, it's hard to tell exactly what you're asking.
    – Community
    Jun 12 at 17:19
  • 2ms ping is a really suspicious SpeedTest result. Try again, dialling in a distant server manually [You will need the web version not the app to do this easily, as you can search]. Pick something the other side of a large ocean. …or use dslreports.com/speedtest instead. They're less biased than ST. If you can still get good solid figures, then next is to look at your router's QoS settings.
    – Tetsujin
    Jun 12 at 17:39
  • Hi, using dslreports.com/speedtest I get ~800 mbps download, and setting SpeedTest to the other side of the world I get 143 ping and 284 mbps download. In any case, the speed is good, as when I select the quality manually I never have problems loading the videos. Could you explain to someone that doesn't know much about this what should I look regarding my router's QoS settings, please?
    – Hill Farmer
    Jun 12 at 18:02

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