1

I have been trying to connect to Instagram Creator Studio using my Instagram creator account, unfortunately without success.

In this regard, I have been trough the steps listed in the Official Meta Documentation (section: Connect your Instagram account to Creator Studio without a Facebook Page) to make sure I am taking the correct steps.

However, I consistently get the following error message:

This Instagram account has already been connected to an existing Page.

Please request access to this Page to see your Instagram account in Creator Studio.

Now, my Instagram account is not linked to my Facebook account, yet I do not want to connect the two of them but just wish to access Instagram Creator Studio using my Instagram account.

Also, I find the error message confusing when it refers to "Page": which page exactly?

What I have tried, without success:

  • Sign out of your Facebook user profile, and then log in to Creator Studio using your Instagram username and password: when doing that, I am always prompted to first login by using my Facebook account (which I don't understand the reason for).
  • Go to Creator Studio from a private or Incognito browser, and then log in to Creator Studio using your Instagram username and password: as for the above point, when doing that, I am always prompted to first login by using my Facebook account (which I don't understand the reason for).

Does anybody know how I can fix this or at least explain exactly what this error means? Does this issue require support from Meta as it is something I simply cannot fix myself?

Thanks.

1 Answer 1

0

go to the instagram app on your phone - sign in with the connected IG account - go to edit profile - in profile info there's a section called page - disconnect

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.