looking for some help, I am trying to download my information from Facebook, specifically the messenger messages. I have gone on to the settings and download your information and selected the date range as all time. When the file is downloaded in html as a zip i open the folder but the messages only appear to go back to 2021 (I have had my account since 2007) is there a reason that the messages dont go back any further? I have tried putting in custom dates before 2021 and nothing comes back. Am I doing something wrong or is there a way of recovering older messages than that?
Thank you for your help.
