When I use Confluence and Jira on the cloud (e.g. use the SaaS as an Atlassian customer), I can paste a link of a Jira issue into a Confluence document, and the issue's Summary field text is automatically displayed, in the Confluence document, as a "live link" to the Jira issue.
But when I do the same with a link from my company's internal Jira deployment, this does not work. I only get the link text (https://... ) .
Obviously there are some login/permission issues, as I am now "asking" the external Confluence to read something from our protected Intranet.
The question: Is it possible to somehow set things so that the ability to "pull" the Summary text by Confluence from our Intranet Jira will work?